Cancellations and Refunds Policy

At cosmicexim.in, we strive to ensure a seamless shopping experience. However, please be aware of our cancellation and refund policy below:

CANCELLATION POLICY

At Aroma House Online, we take great care in crafting and shipping your orders with so much love and attention. As all our products are handmade and personalized, we do not offer Returns & Refunds.

RETURN IS POSSIBLE IN CASE OF RECEIVING WRONG OR MISSING ITEMS ONLY – within 2 days of receiving it has to be notified to us.

OPENING VIDEO IS MANDATE TO MAKE A CLAIM RETURN PROCESS

To initiate a return, please contact our WhatsApp number we will share your instructions how to return your item.

EXCHANGES

We do not Facilitate any Exchanges. 

DEFECTIVE OR DAMAGED ITEMS IN TRANSIT

We do not cover any damage in transit we do our best knowledge pack it in the best way we can.